Privacy Policy
Effective date: 11 June 2026
Onlook is a Mac menu bar app that lets you view your Ring cameras. It is built so that your data stays on your Mac. This page describes exactly what the app does with your information — it's short because there isn't much to tell.
The short version
- We don't collect, store, or sell any of your data. We have no servers.
- Your Ring credentials go directly from your Mac to Ring — never to us.
- Your camera video never leaves your Mac (other than coming from Ring).
- There are no analytics, no tracking, no ads, and no third-party SDKs.
Signing in to Ring
When you sign in, your Ring email, password, and two-factor code are sent directly from your Mac to Ring's official servers (ring.com) over an encrypted connection, solely to obtain a session token. Onlook never transmits your credentials anywhere else and never stores your password.
After sign-in, Ring issues a session token that lets the app access your cameras without your password. This token is stored on your Mac in a file readable only by your macOS user account. Signing out of Onlook deletes the token from your Mac and ends the session.
Camera video and snapshots
Live video and snapshot images are delivered from Ring's service to your Mac and shown in the app. While you watch a live stream, a few seconds of video are buffered temporarily on your Mac; this buffer is deleted when the stream stops and cleared again whenever the app starts. Snapshots are kept in memory only. Onlook never uploads, shares, or transmits your video anywhere.
Motion and doorbell events
To show notifications and the recent-activity list, the app keeps a small event history (which camera, what time) in a protected file on your Mac. It never leaves your Mac, and it is deleted when you sign out.
Diagnostics
The app writes a technical log file on your Mac to help troubleshoot problems (for example, connection errors). It does not contain your password or video. It stays on your Mac unless you choose to send it to us when asking for help.
What we receive
Nothing, automatically. The only time we receive anything from you is if you email us (feedback@onlook.cam) — in which case we see whatever you choose to send, and use it only to help you.
Ring
Onlook talks to Ring's official cloud service to access your cameras, so Ring's own collection and storage of your camera data continues to be governed by Ring's privacy notice. Onlook is an independent app and is not affiliated with, endorsed by, or sponsored by Ring LLC or Amazon.com, Inc.
Children
Onlook is not directed at children and does not knowingly process children's data.
Changes
If a future version of Onlook ever changes what data is handled (for example, adding an automatic update checker), we will update this page and note the change in the app's release notes before that version ships.
Contact
Questions? Email feedback@onlook.cam.
Onlook is an independent app for your Ring cameras, built by Wireframe Design Studio and not affiliated with Ring. It is not endorsed, sponsored, or associated with Ring LLC or Amazon in any way.